Self-service flows
Self-service flows handle user-initiated account management actions without administrator involvement. Following are the types of flows in this category:
Registration
Manages the creation of a new user account, including identity data collection and validation.
Add a registration flow
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Open the left sidebar and select Visual Identity Orchestrator from the menu.
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This will display a list of flow categories, select Self Service Configurations.
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Press ADD button.
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On "choose flow type to add" select Registration.
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Complete the configuration by following the steps described in the add flow section, starting from step 5.
Update password
Allows authenticated users to change their existing password.
Add an update password flow
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Open the left sidebar and select Visual Identity Orchestrator from the menu.
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This will display a list of flow categories, select Self Service Configurations.
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Press ADD button.
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On "choose flow type to add" select Update Password.
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Complete the configuration by following the steps described in the add flow section, starting from step 5.
Reset password
Enables users to recover access by resetting their password, typically through a verification or recovery mechanism.
Add a reset password flow
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Open the left sidebar and select Visual Identity Orchestrator from the menu.
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This will display a list of flow categories, select Self Service Configurations.
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Press ADD button.
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On "choose flow type to add" select Reset Password.
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Complete the configuration by following the steps described in the add flow section, starting from step 5.
Best practices
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Clear instructions: Provide clear guidance to users during self-service processes
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Validation: Implement strong validation for password strength and data quality
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Security: Use secure methods for identity verification (email, SMS, etc.)
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User feedback: Give immediate feedback on actions and requirements
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Error handling: Provide helpful error messages without exposing security details
