SafeNet Agent for Password Self-Service

Access to web applications in an enterprise landscape can be protected by the use of corporate passwords. This helps enterprises to reduce user friction by using a single password. However, it also elevates expectations for end-users, typically the employees of the organization, when it comes to password management.

In case of a forgotten or expired password, the end-user needs to contact the administrator to either reset or change the domain password. This can be time-consuming and frustrating, thereby, impacting employee's productivity. On the other hand, for enterprises, it becomes difficult to manage user expectations, which is also expensive.

The SafeNet Agent for Password Self-Service alleviates these concerns for both the employees and the enterprises for forgotten or expired password scenarios by providing an out-of-the-box, self-service password management solution.

If, while accessing a STA protected web application, the user forgets the domain password, then it can be easily reset through the agent using any of the configured STA authentication methods. Similarly, if the domain password expires, the user can change the password while accessing a STA protected application.

This agent helps enterprises to enhance the user experience of their employees in a cost-efficient and secured manner.