CipherTrust Transparent Encryption UserSpace Support
Overview
CipherTrust Transparent Encryption Userspace, (formerly SafeNet ProtectFile FUSE), is a file-system level transparent encryption solution that leverages the cryptographic and key management features of the platform to protect unstructured data. CipherTrust Transparent Encryption Userspace is based on Linux FUSE and hence, is not required to be updated when there is a Linux kernel update from the OS vendor. Following are the details of the CipherTrust Transparent Encryption Userspace product lifecycle.
CipherTrust Transparent Encryption Userspace Release Types
| CTE Release | Major | Service Pack | Cumulative Patch |
|---|---|---|---|
| Numbering | 1.0.0 | 1.1.0 | 1.1.1 |
| Cadence | 3+ Years | 6 Months | As needed |
| Contents | Major change in functionality | New features, fixes, major or minor OS support | New minor features, fixes, minor OS support |
CipherTrust Transparent Encryption Userspace Definitions
| Support Phase | Definition | Timeframe |
|---|---|---|
| Active | Period during which Thales customer support will assist customers with issues. A maintenance agreement will make the customer eligible for patches, and service packs. | From GA to the start of Continued Support. |
| Continued Support | Customer support can be engaged mainly for troubleshooting and workarounds. Thales engineering will provide bugs and security fixes on an as-need basis. No additional investment will be made by development and engineering departments. | Begins with the release of the next Service Pack; Ends after 6 months. |
| Extended Support | Support provided on an as-needed basis. An extended maintenance agreement must be in place. Thales will provide bug fixes only. | Only applies to the last Service pack before a Major release. Support timeframe begins after Continued Support ends and lasts 6 months. |