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SafeNet Agent for Epic

Installing the SafeNet Agent for Epic

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Please Note:

Installing the SafeNet Agent for Epic

Installing the agent

Note

Always work in Run as administrator mode when installing, uninstalling or upgrading the agent.

To install the SafeNet Agent for Epic, perform the following steps:

  1. Double-click and execute the installer (EXE). Use MSI for Group Policy Object (GPO) installation.

    Note

    If a user has logged into the system as an administrator or if the user(s) is a member of the Domain Admin group, the installation process will execute successfully. Otherwise, a window will prompt to provide the administrator credentials.

    The installer will verify if the Microsoft .NET Framework 4.6 is installed on the system, or not. If it is not, the Install Shield Wizard screen will appear, which will guide the user to install the required framework.

    Note

    If the required .NET Framework (4.6) is not available during the GPO installation, the installation process will execute successfully, without any interruptions. In such a case, only when the Epic Management Console is opened, an error stating the unavailability of .NET Framework is encountered. To proceed, install Microsoft .NET Framework 4.6.

  2. On the Welcome to the InstallShield Wizard... window, click Next.

  3. On the License Agreement window, read the software license agreement and to proceed, select I accept the terms in the license agreement option, and click Next.

  4. On the Destination Folder window,

    a. To accept the default installation destination folder, click Next.

    b. To change the installation folder, other than the default one, click Change, and then browse to provide a different path for agent installation.

    c. Click Next.

  5. On the Ready to Install the Program window, click Install.

  6. When the installation process completes, the InstallShield Wizard Completed window is displayed. Click Finish to exit the installation wizard.

Installing the agent silently

To install the SafeNet Agent for Epic in silent mode, perform the following steps:

  1. Open the command prompt in Administrator mode.
  2. Navigate to the folder which contains the installer.

  3. Execute the following command:

    Using EXE:

    cmd "SafeNetAgentforEpic.exe" /s /v"/q INSTALLDIR=\"<Path>\""

    For example,

    cmd "SafeNetAgentforEpic.exe" /s /v"/q INSTALLDIR=\"C:\Program Files (x86)\Epic\""

    Using MSI:

    cmd msiexec /i "SafeNetAgentforEpic.msi" /quiet

Note

Once the agent is successfully installed, an icon of the SafeNet EPIC Management Console utility is created on the desktop, to allow editing of the configuration details.

Uninstalling the agent

Note

[IMPORTANT] Before uninstalling the agent, ensure that the Epic Hyperspace/Hyperdrive application is present on that machine.

Note

Always work in Run as administrator mode when installing, uninstalling or upgrading the agent.

To uninstall the SafeNet Agent for Epic:

  1. Navigate to Start > Control Panel > Programs and Features, and select the SafeNet Agent for Epic program.
  2. Click Uninstall.

Uninstalling the agent silently

To uninstall the SafeNet Agent for Epic in silent mode, perform the following steps:

  1. Open the command prompt in Administrator mode.
  2. Navigate to the folder which contains the installer.

  3. Execute the following command:

    Using EXE:

    cmd "SafeNetAgentforEpic.exe" /x /s /v"/q"

    Using MSI:

    cmd msiexec /x "SafeNetAgentforEpic.msi" /quiet

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